Privacy Policy

Privacy Policy for Balanced Truck and Auto LLC

Effective Date: 04/01/2025

Balanced Truck and Auto LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information, including when you interact with us via SMS.

1. Information We Collect

We may collect the following types of information:

• Contact      Information: Name, phone number, email address, and mailing address.
• Vehicle      Information: Make, model, year, VIN, and service history.
• Communication      Data: SMS messages, call logs, and other interactions with our team.
• Usage      Data: Website activity, IP address, browser type, and device information.

2. How We Use Your Information

We use your information to:

• Schedule      and confirm appointments
• Send      service updates, reminders, and promotional offers via SMS
• Respond      to inquiries and provide customer support
• Improve      our services and website functionality

3. SMS Communications

By providing your mobile number, you consent to receive SMS messages from Balanced Truck and Auto. Message frequency may vary. Standard message and data rates may apply.

Opt-Out: You may opt out of SMS communications at any time by replying “STOP” to any message. For help, reply “HELP” or contact us directly at:

PH: 931-717-1570 | serviceBTA@BalancedTruckandAuto.com

We do not share your mobile number with third parties for marketing purposes.

4. Data Sharing and Security

We do not sell your personal information. We may share data with trusted service providers who assist us in operating our business, subject to strict confidentiality agreements.

We implement reasonable security measures to protect your data from unauthorized access, disclosure, or misuse.

5. Your Rights and Choices

You may request to:

• Access      or update your personal information
• Delete      your data from our records
• Withdraw      consent for SMS or other communications

To exercise these rights, contact us at :

PH: 931-717-1570 | serviceBTA@BalancedTruckandAuto.com

6. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated effective date.